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Emirates

Enjoy exclusive Chauffeur-drive service in over 70* cities worldwide. Book online through Manage a booking 48 hours before your flight.

 

 

 

 

 

Airport Distance Remarks Country
Adelaide (ADL) Within 40 driven kms from Adelaide International Airport.
"Excess mileage payment to be made in cash or by credit card directly to the driver. 
 
Only adult passengers are entitled to Chauffeur-drive service and one adult is entitled to one car. 
 
Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or child or infant car seat is required. 
 
Excess mileage payment to be made in cash or by credit card directly to the driver. View the PDF of areas covered. 
 
Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand don't offer Chauffeur-drive. If you'd like Chauffeur-drive, you must be booked on an Emirates operated flight (with an EK flight number)."
 
Australia
Amsterdam (AMS) Within a 65km radius of Amsterdam Schiphol Airport.
"Excess mileage is charged at EUR 1.80 per km. Payment can be made directly to the driver by cash or credit card. 
 
Pick up is not available from public places such as cruise terminals, railway stations, exhibition centres etc."
 
Netherlands
Auckland (AKL) Within 40 driven kms of Auckland International Airport. 
"Itineraries which are exclusively between New Zealand and Australia are not eligible for Chauffeur-drive. All other itineraries on Emirates-operated flights are eligible, including Business Class itineraries which involve a stopover in Australia. 
 
For itineraries involving Qantas-operated flights, view the PDF of all applicable routes. 
 
Chauffeur-drive cannot be used for inter-terminal transfers. 
 
Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand don't offer Chauffeur-drive. If you'd like Chauffeur-drive, you must be booked on an Emirates operated flight (with an EK flight number)."
 
New Zealand 
Bangkok (BKK) Within 60km from Suvarnabhumi International Airport.
Itineraries which are exclusively between Bangkok and Hong Kong are not eligible for Chauffeur-drive. Excess mileage charged at THB 35 per km, or at the rates attached for specific destinations outside Bangkok, for First Class and Business Class. Payment can be made in cash only. View the PDF of areas covered.
 
Thailand
Barcelona (BCN) Within 40km driven from El Prat Airport, Barcelona.
Excess mileage is charged at EUR 1 per km. Payment can be made in cash or credit card directly to the driver. If payment is made by credit card, the local Emirates office must be notified at least 24 hours before pickup.
 
Spain
Beijing (PEK) Within 60km from Beijing Capital International Airport. Excess mileage charged at CNY 5 per driven km. Payment can be made in cash directly to the driver in CNY only.  China
Bengaluru (BLR) Within 60 driven kms of Bangalore International Airport. A maximum of 10 driven kms additional is permitted at a charge. View the PDF of areas covered. India
Birmingham (BHX) First Class and Business Class passengers: within a 70-mile radius of the airport.   UK
Bologna (BLQ) Within a 100km radius of the Bologna airport.
First Class passengers: Excess mileage charged at EUR 3.70 per km. Minimum payment EUR 16.50. 
Business Class passengers: Excess mileage charged at EUR 2.77 per km. Minimum payment EUR 11.00. 
 
Payment can be made in cash or credit card directly to the driver. If payment is made by credit card, the local Emirates office must be notified at least 24 hours before pickup.
Italy
Boston (BOS) First Class and Business Class passengers: within a 60-mile radius of Logan International Airport. The mileage limit cannot be exceeded.   USA
Brisbane (BNE) Within 60 driven kms of Brisbane International Airport.
Itineraries which are exclusively between Australia and New Zealand are not eligible for Chauffeur-drive. 
 
Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or child or infant car seat is required. 
 
Only adult passengers are entitled to Chauffeur-drive service and one adult is entitled to one car. 
 
Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand don't offer Chauffeur-drive. If you'd like Chauffeur-drive, you must be booked on an Emirates operated flight (with an EK flight number).
Australia
Brussels (BRU) Within 70km driven from Brussels Airport. Excess mileage charged at EUR 1 extra per km. Payment can be made in cash or credit card directly to the driver. Belgium
Budapest (BUD) Within a 50km radius of Ferenc Liszt International Airport. Excess mileage charged at EUR 1.90 per km for First Class passengers and EUR 1.10 per km for Business Class passengers. Payment can be made by cash or credit card directly to the driver. Hungary
Buenos Aires (EZE) Within a 70km radius of Ezeiza International Airport. Itineraries which are exclusively between Buenos Aires and Rio de Janerio are not eligible for Chauffeur-drive. Excess mileage charged at USD 1.60 per km for First Class and USD 1 per km for Business Class. Payment can be made in cash or by credit card. ARGENTINA
Canberra (CBR)  Within 25 driven kms from Canberra Domestic Airport.
Excess mileage charged at AUD 3 per km. 
Chauffeur-drive service arranged by Qantas.
Australia
Cape Town (CPT) First and Business Class customers: within 110 driven kms of Cape Town International Airport. Excess mileage payment to be made in cash or by credit card directly to the driver. South Africa
Chennai (MAA) Within a 60km radius of Chennai International Airport. A maximum of 10km additional mileage is permitted at a charge. View the PDF of areas covered. India
Chicago (ORD) Within 60 driven miles of O'Hare International Airport. The mileage limit cannot be exceeded.   USA
Christchurch (CHC) Within 25 driven kms of Christchurch International Airport. 
Itineraries which are exclusively between New Zealand and Australia are not eligible for Chauffeur-drive. All other itineraries on Emirates-operated flights are eligible, including Business Class itineraries which involve a stopover in Australia. 
For itineraries involving Qantas-operated flights, view the PDF of all applicable routes. 
Chauffeur-drive cannot be used for inter-terminal transfers. 
Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand don't offer Chauffeur-drive. If you'd like Chauffeur-drive, you must be booked on an Emirates operated flight (with an EK flight number).
New Zealand 
Copenhagen (CPH) Within 40km of Copenhagen Airport.
Excess mileage charged at DKK 20 per km for Business Class and DKK 25 per km for First Class. Payment can be made by cash or credit card directly to the driver. 
Additional charge for passengers to/from Sweden using the toll way Oresund Bridge applies. The customer will pay for toll fee over the Malmoe Sweden Bridge between Denmark and Sweden themselves. 
One-way, DKK 358 / SEK 450.
Denmark
Dallas (DFW) First Class and Business Class passengers: within a 70-mile radius of Dallas Fort Worth International Airport. The mileage limit cannot be exceeded.   USA
Delhi (DEL) Within 50 driven kms of Delhi International Airport. A maximum of 20 additional driven kms is permitted at a charge. View the PDF of areas covered. India
Doha (DOH) Within a 100km radius of Hamad International Airport. Excess mileage payment to be made directly to the driver. Qatar
Dubai (DXB) No mileage restriction within the United Arab Emirates.  People-carriers may be booked, subject to availability. Pick up time for departures is 2hrs 30 mins before the flight but exceptions apply. Service is not available between terminals. View the PDF showing pick-up times. United Arab Emirates
Dublin (DUB)
First Class: within 150 driven kms of Dublin International Airport. 
Business Class: within 70 driven kms of Dublin International Airport.
Excess mileage charged at EUR 1.75 per km. Payment can be made directly to the driver. Ireland
Durban (DUR) First and Business Class Customers: within 110 driven kms of King Shaka International Airport. Excess mileage payment to be made in cash or by credit card directly to the driver. South Africa
Düsseldorf (DUS)
First Class Passengers: within 80 driven kms of Düsseldorf International Airport. 
Business Class Passengers: within 40 driven kms of Düsseldorf International Airport.
Chauffeur-drive service is not available to cross German national borders. Germany
Frankfurt (FRA)
First Class Passengers: within 80 driven kms of Frankfurt Main Airport. 
Business Class Passengers: within 40 driven kms of Frankfurt Main Airport.
Chauffeur-drive service is not available to cross German national borders. Germany
Geneva (GVA)
First Class passengers: within an 80km radius of Geneva airport. 
Business Class passengers: within a 70km radius of Geneva airport.
Passengers can also be collected or dropped off in France. 
Excess mileage charged at CHF 3.10 per additional km. Payment can be made only in cash directly to the driver.
Switzerland
Glasgow (GLA)
First Class passengers: within a 150-mile radius of the airport. 
Business Class passengers: within a 70-mile radius of the airport.
  UK
Hamburg (HAM)
First Class Passengers: within 80 driven kms of Hamburg International Airport. 
Business Class Passengers: within 40 driven kms of Hamburg International Airport.
Chauffeur-drive service is not available to cross German national borders. Germany
Hobart (HBA) Within 35 driven kms from Hobart International Airport.
Excess mileage charged at AUD 2 per km. 
Chauffeur-drive service arranged by Qantas.
Australia
Hong Kong (HKG) No mileage restriction.
Chauffeur-drive service is offered to First Class passengers only. Please contact your local Emirates office if you wish to book this service. 
Business Class passengers with Chauffeur-drive service booking confirmed on or before 20th December 2013 and travelling to/from Hong Kong between March and October 2014 may enjoy the service. 
This service is not available in areas requiring special entry permits (e.g. Ma Wan, Discovery Bay or Huangang control point) or crossing Hong Kong Special Administrative Region borders (e.g. Shenzhen). In addition, it is not valid for flight bookings between Hong Kong-Bangkok and vice versa.
Hong Kong
Houston (IAH) Within 60 driven miles of George Bush Intercontinental Airport. The mileage limit cannot be exceeded. View areas covered. Service is not available between terminals in the same airport. USA
Hyderabad (HYD) Within 60 driven kms of Hyderabad Rajiv Gandhi International Airport. A maximum of 10 additional driven kms is permitted at a charge. View the PDF of areas covered. India
Johannesburg (JNB) First and Business Class Customers: within 110 driven kms of O.R. Tambo International Airport. Excess mileage payment to be made in cash or by credit card directly to the driver. South Africa
Larnaca (LCA) Within 60 driven kms of Larnaca International Airport.
Excess mileage charged at EUR 1.50 per km from 61km up to 90km; EUR 1.20 per km from 91km up to 120km; and EUR 1.10 per km from 121km and above. 
Service is only offered for the Republic of Cyprus.
Cyprus
Lisbon (LIS) Within 40km of Lisbon Portela Airport.  Excess mileage charged at EUR 1.40 per km. Payment can be made in cash or credit card directly to the driver.   Portugal
London (LGW) First Class and Business Class passengers: within a 70-mile radius of the airport, including all Greater London postcodes.   UK
London (LHR) First Class and Business Class passengers: within a 70-mile radius of the airport, including all Greater London postcodes.   UK
Los Angeles (LAX) Within 60-mile radius from Los Angeles International Airport. The mileage limit cannot be exceeded. View areas covered. Service is not available between terminals in the same airport. USA
Lyon (LYS)
First Class passengers: 80km driven from Lyon-Saint Exupéry Airport. 
Business Class passengers: 70km driven from Lyon-Saint Exupéry Airport.
Payment for excess mileage must be made in advance by credit card. France
Madrid (MAD) Within 40 driven kms of Madrid Airport. Excess mileage payment to be made in cash or by credit card directly to the driver. If this payment is with credit card, an advance notice of 24hrs is needed. Excess mileage charge of EUR 2 per km for up to 70km from Madrid Airport. Pickup from Atocha or Chamartin Madrid train Station can be made. Station Name, Originating city of Train, Arrival Time and Train Number must be provided. Spain
Malta (MLA) No mileage restrictions within the islands of Malta and Gozo. Service includes the ferry crossing to and from Gozo. Pickup time from Gozo for departing flights is four hours before departure in order to allow enough time for the ferry crossing. Malta
Manchester (MAN) First Class and Business Class passengers: within a 70-mile radius of the airport.   UK
Melbourne (MEL) Within 60 driven kms of Melbourne International Airport.
Itineraries which are exclusively between Australia and New Zealand are not eligible for Chauffeur-drive. 
Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or child or infant car seat is required. 
Only adult passengers are entitled to Chauffeur-drive service and one adult is entitled to one car. View the PDF of areas covered. 
Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand don't offer Chauffeur-drive. If you'd like Chauffeur-drive, you must be booked on an Emirates operated flight (with an EK flight number).
Australia
Milan (MXP) First Class and Business Class passengers: within 100 driven kms of Milan Malpensa Airport. Also available for First Class and Business Class passengers travelling to Lugano (within city limits). Italy
Moscow (DME) Free service between Domodedovo Airport and all destinations within the Moscow automobile ring road (MKAD), and up to 30km outside the MKAD. There is a per hour charge for extra distance as follows: First Class passengers travelling in an AUDI A8 pay EUR 45 per hour; Business Class passengers travelling in an AUDI A6 pay EUR 35 per hour. Russia
Mumbai (BOM) Within a 50km radius of Mumbai International Airport. A maximum of 20 additional driven kms is permitted at a charge. View the PDF of areas covered. India
Munich (MUC)
First Class Passengers: within 80 driven kms of Munich International Airport. 
Business Class Passengers: within 40 driven kms of Munich International Airport.
Chauffeur-drive service is not available to cross German national borders. Germany
New York (JFK) Within 60 driven miles of New York JFK Airport only. The mileage limit cannot be exceeded.
Service is not available for transfers from Newark Airport. Service is available for all Emirates First Class and Business Class passengers connecting to and from LaGuardia Airport. 
Service includes all tax, tolls, and gratuities. 
Service is not available between terminals in the same airport.
USA
Newcastle (NCL) First Class and Business Class passengers: within a 70-mile radius of the airport.   UK
Nice (NCE) Within 50km driven from Nice Cote d'Azur Airport.   France
Orlando (MCO) Within a 90-mile radius of Orlando International Airport only. The mileage limit cannot be exceeded. View the PDF of areas covered. Service is not available between terminals in the same airport. USA
Oslo (OSL) Within 60km of Gardermoen airport. Excess mileage charged at NOK 15 per km for First Class passengers and NOK 14 per km for Business Class passengers and multi-vans. Payment can be made by credit card only directly to the driver. Norway
Paris (CDG) Available between Charles de Gaulle airport and the "Ile de France" area only. Service not available for transfers between airport hotels and terminals. View the PDF of areas covered. France
Perth (PER) Within 45 driven kilometres of Perth Airport.
Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or child or infant car seat is required. 
Excess mileage payment to be made in cash or by credit card directly to the driver. 
Only adult passengers are entitled to Chauffeur-drive service and one adult is entitled to one car. 
View the PDF of areas covered. 
Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand don't offer Chauffeur-drive. If you'd like Chauffeur-drive, you must be booked on an Emirates operated flight (with an EK flight number).
Australia
Prague (PRG) Within 40 driven kms of Prague Airport.   Czech Republic
Rio de Janeiro (GIG) Within a 70km radius of Antônio Carlos Jobim International Airport (Galeão). Itineraries which are exclusively between Rio de Janerio and Buenos Aires are not eligible for Chauffeur-drive. Excess mileage charged at BRL 4.50 per km. Payment can be made in cash or by credit card direct to the driver. BRAZIL
Rome (FCO)
First Class passengers: within 70 driven kms of Fiumicino Airport. 
Business Class passengers: within 40 driven kms of Fiumicino Airport.
Journeys to Civitavecchia Seaport for cruise ship connections are not covered by the included mileage – extra charges will apply, and are payable to the driver.  Italy
San Francisco (SFO) Within a 60-mile radius of San Francisco International Airport only. The mileage limit cannot be exceeded. View the PDF of areas covered. Service is not available between terminals in the same airport. USA
São Paulo (GRU) No charges within 70 driven kms of Guarulhos International Airport. Payment can be made in cash or by credit card. Excess mileage payment should be made directly to driver. BRAZIL
Seattle (SEA) Within 60-mile radius of Seattle Tacoma International Airport. The mileage limit cannot be exceeded.   USA
Seoul (ICN) Anywhere within 'A' zone in the PDF of areas covered.
For 'B' and 'C' zones, excess mileage must be paid in cash or by credit card to the service provider staff at the airport. 
View the PDF of areas covered.
South Korea
Shanghai (PVG) Within 60km from Shanghai Pudong International airport. Excess mileage charged at CNY 5 per driven km. Payment can be made in cash directly to the driver in CNY only.  China
Singapore (SIN) No mileage restriction within Singapore national borders. Entry/Exit at Sentosa Island will incur a SGD 7 charge per direction, payable by the passenger. Not available to cross Singapore national borders. Singapore
St. Petersburg (LED) All of St. Petersburg and up to 30km outside the KAD (ring road). Excess mileage charges of RUB 35 per km in First Class, and RUB 25 per km in Business Class for regular cars. Russia
Stockholm (ARN) Within 60km of Arlanda Airport. Excess mileage charged at SEK 35 per km. Payment can be made only by credit card directly to the driver. Sweden
Sydney (SYD) Within 40 driven kms of Sydney International Airport.
Itineraries which are exclusively between Australia and New Zealand are not eligible for Chauffeur-drive. 
Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or child or infant car seat is required. 
Only adult passengers are entitled to Chauffeur-drive service and one adult is entitled to one car. 
Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand don't offer Chauffeur-drive. If you'd like Chauffeur-drive, you must be booked on an Emirates operated flight (with an EK flight number).
Australia
Taipei (TPE) First Class and Business Class passengers: within a 60km radius of Taiwan Taoyuan International Airport, including Keelung, Taipei, New Taipei, Tao Yuan, Hsin Chu and Yi Lan. Excess mileage quotation will be provided upon request and payment to be made directly to the driver by credit card only. Taiwan
Tokyo (HND) Anywhere within the 23 wards of Tokyo and selected other areas – Please see PDF under ‘Notes’. Excess mileage not allowed. View the PDF of areas covered. Japan
Toronto (YYZ) Within 80 driven kms of Pearson International Airport only. The mileage limit cannot be exceeded. Service is not available between terminals in the same airport. CANADA
Venice (VCE) First Class and Business Class Passengers: within 100 driven kms of Venice Airport. Complimentary transfers are provided either by motor boat or by vehicle, at the discretion of the service provider and depending upon location / distance. Italy
Vienna (VIE)
First Class passengers: within 50 driven kms of Vienna International Airport. 
Business Class passengers: within 40 driven kms of Vienna International Airport.
For pickup or drop-off in Bratislava, Slovakia a fixed charge of EUR 60 each way is payable directly to the driver. Austria
Warsaw (WAW) Within 40 driven kms of Warsaw Airport. Excess mileage charged at EUR 1.40 per km. Payment can be made in cash or by credit card directly to the driver. Poland
Washington (IAD) Within a 60-mile radius of Washington Dulles International Airport only. The mileage limit cannot be exceeded. View the PDF of areas covered. Service is not available between terminals in the same airport. USA
Wellington (WLG) Within 25 driven kms from Wellington International Airport.
Itineraries which are exclusively between Wellington and Australia, are not eligible for Chauffeur-drive. 
For itineraries involving Qantas-operated flights, view the PDF of all applicable routes. 
Chauffeur-drive cannot be used for inter-terminal transfers.
New Zealand 
Zürich (ZRH)
First Class passengers: within 90 driven kms of Kloten Airport. 
Business Class passengers: within 80 driven kms of Kloten Airport.
Excess mileage charged at CHF 3.50 per additional km. Payment can be made in cash or by credit card directly to the driver. Switzerland

 

 

Terms & Conditions

 

  • Chauffeur-drive service is available to Emirates First Class and Business Class passengers in selected cities in Africa, Asia, Australia, New Zealand, Europe, North & South America and the Middle East (Service in Hong Kong is available to Emirates First Class passengers only). See applicable restrictions for each city.
  • Chauffeur-drive service is only available to First Class and Business Class passengers holding tickets with confirmed reservations in First Class or Business Class on Emirates operated flights (Service in Hong Kong is available to Emirates First Class passengers only). The service is available only if the booking is ticketed and is not available to passengers who are waitlisted for an Emirates flight or for passengers collecting tickets on departure.
  • Chauffeur-drive service is not available on flights with other airlines and/or where Emirates is the marketing carrier only. This applies to codeshare flights operated by Emirates Skywards airline partners, with the exception of Qantas (restrictions apply).
  • Chauffeur-drive service is not available on reward tickets booked via Emirates Skywards airline partners for travel on Emirates (with the exception of Qantas).
  • On Qantas flights where Emirates is the marketing carrier only, the Chauffeur-drive service will be available for Emirates customers travelling in First Class and Business Class with possible exceptions of certain routes. See applicable restrictions.
  • Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand are not eligible for our Chauffeur-drive service. If a customer would like to request Chauffeur-drive for flights between Asia and Australia/New Zealand, they must be booked on an Emirates operated flight (with an EK flight number).
  • Chauffeur-drive service is not available on complimentary tickets or complimentary upgrades from Economy Class to Business Class.
  • Chauffeur-drive service is not available to minors unaccompanied in the car by a parent or guardian.
  • Chauffeur-drive service can be provided at stopover points when the passenger has paid a fare (including applicable taxes) that allows a stopover. The service is not available in cities where the passenger is in transit (i.e. where there is less than 24 hours between connecting flights).
  • Chauffeur-drive service must be booked at least 48 hours in advance of travel.
  • If the Chauffeur-drive service requested exceeds the specified mileage limits in any given city, passengers are required to pay for the excess mileage at the locally applicable rates. Any charges for excess mileage should be paid to directly to the chauffeur. See mileage restrictionsfor Chauffeur-drive.
  • Passengers from Abu Dhabi not wishing to travel at night may use Chauffeur-drive service either between Abu Dhabi and a hotel in Dubai, or a hotel in Dubai and Dubai International Airport.
  • If a passenger fails to cancel his or her Chauffeur-drive booking and the chauffeur car arrives at the appointed time and place only to be sent away, the Chauffeur-drive service cannot be rebooked in conjunction with the same ticket.
  • Chauffeur-drive service in many cases is not available to cross national borders of the departure/arrival airport country. Please check with your local Emirates office prior to your Chauffeur-drive booking.
  • Chauffeur-drive service in many cases is not available between terminals at an airport. Please check with your local Emirates office prior to your Chauffeur-drive booking.
  • Should you experience any problems with the Chauffeur-drive service, please contact yourlocal Emirates office.
  • Chauffeur-drive services are provided by third party suppliers. Emirates is not responsible for the acts or omissions of such suppliers, nor for any deficiency in the facilities and services offered. In particular, Emirates has no liability for loss, personal injury, or death incurred during the use of such facilities and services unless such loss, personal injury or death is / are caused solely by Emirates' negligence. See also our Terms & Conditions.
  • Some special fare itineraries may have restrictions on the Chauffeur-drive service. Please check at the time of booking your flights.
  • Chauffeur-drive pick-up time should be strictly adhered to, without exception. Pick-up time is not negotiable. Drivers will wait for a maximum of 15 minutes, after which the driver will advise the passenger that he can wait no longer and is being released to the next assignment.
 
 

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