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Etihad Airways -
Etihad Airways

 

Etihad Airways First Class and Business Class* guests can enjoy personal chauffeur services at more than 40 cities across our network. 

*Service restricted for promotional fares like RBD ( Z / X )

 

How to Book?

 

·         Etihad Chauffeur service can be requested online up to 24 hours prior to your flight. Book Chauffeur

·         Through your GDS (Amadeus,Galeilo,Wordlspan.Sabre)

·         Call Global Contact Centre UAE +971  02 5990000  - 48 Hours before the flight

 

Etihad Chauffeur global locations

Airport Code Distance City Country
AUH Anywhere in the Emirates - service is not provided in Abu Dhabi for guests in transit All over the UAE UAE
SYD up to 50 kms driven distance to and from the airport Sydney - Kingford Smith Intl Airport AUSTRALIAFlag of Australia
BNE up to 60 kms driven distance to and from the airport Brisbane - Brisbane Intl Airport
MEL up to 80 kms driven distance to and from the airport Melbourne - Tullamarine Intl Airport
PER up to 50 kms driven distance to and from the airport Perth - Perth Intl Airport
BRU up to 60 kms driven distance to and from Airport - service is not available to cross Belgium borders Brussels - Brussels Intl Airport BELGIUMFlag of Belgium
GRU up to 60 kms driven distance to and from the airport Sao Paulo - Guarulhos Intl Airport BRAZILFlag of Brazil
YYZ up to 50 kms driven distance to and from the airport Toronto - Pearson Intl Airport CANADAFlag of Canada
PEK Up to 40 kms driven distance to and from the airport Beijing - Beijing Intl Airport CHINAFlag of China
PVG up to 55 kms driven distance to and from the airport Shanghai - Pudong Intl Airport
CDG 100 kms within Íle de France only driving distance from airport Paris - Charles De Gaulle Intl Airport FRANCEFlag of France
FRA up to 40 kms driven distance to and from the airport Frankfurt - Frankfurt Intl Airport GERMANYFlag of Germany
MUC up to 40 kms driven distance to and from the airport Munich - Franz Josef Strauss Intl Airport
DUS up to 60 kms driven distance to and from the airport Dusseldorf - Dusseldorf Intl Airport
DEL up to 50 kms driven distance to and from the airport Delhi - Indira Gandi Intl Airport INDIAFlag of India
BOM up to 50 kms driven distance to and from the airport Mumbai - Chhatrapati Shivaji Intl Airport
BLR up to 70 kms driven distance to and from the airport Bangalore - Bengaluru Intl Airport Hindustan
HYD up to 70 kms driven distance to and from the airport Hyderabad - Rajiv Gandhi Intl Airport
MAA up to 50 kms driven distance to and from the airport Chennai - Chennai Intl Airport
DUB up to 50 kms driven distance to and from the airport Dublin - Dublin Intl Airport IRELANDFlag of Ireland
MXP up to 60 kms driven distance to and from the airport Milan - Malpensa Intl Airport ITALYFlag of Italy
FCO up to 50 kms driven distance to and from the airport Rome - Fiumicino Intl Airport
AMS up to 80 kms driven distance to and from the airport Amsterdam - Schiphol Intl Airport NETHERLANDSFlag of Netherlands
DME within Moscow Ring Road (MKAD) to and from the airport Moscow - Domodedovo Intl Airport RUSSIAFlag of Russia
SIN within Singapore City and Sentosa Island to and from Changi Int’l Airport Singapore - Changi Intl Airport SINGAPOREFlag of Singapore
JNB up to 100 kms driven distance to and from the airport Johannesburg - O.R. Tambo Intl Airport SOUTH AFRICAFlag of South Sudan
MAD up to 40 kms driven distance to and from the airport (service starts on 15 May 2015) Madrid - Madrid Barajas Intl Airport SPAINFlag of Spain
GVA up to 60 kms driven distance to and from the airport Geneva - Geneva Intl Airport SWITZERLANDFlag of Switzerland
ZRH up to 90 kms driven distance to and from the airport Zurich - Zurich Intl Airport
BKK up to 60 kms driven distance to and from the airport Bangkok - Suvaranabhumi Intl Airport THAILANDFlag of Thailand
EDI up to 70 miles driven distance to and from the airport (service starts on 8 June 2015) Edinburgh - Edinburgh Intl Airport U.K.Flag of United Kingdom
LHR up to 100 miles driven distance to and from the airport London - London Heathrow Intl Airport
MAN up to 100 miles driven distance to and from the airport Manchester - Manchester Intl Airport
JFK up to 60 miles driven distance to and from the airport New York - John F Kennedy Intl Airport U.S.A.Flag of United States of America
ORD up to 70 miles driven distance to and from the airport Chicago - O’Hare Intl Airport
IAD up to 60 miles driven distance to and from the airport Washington - Dulles Intl Airport
LAX up to 60 miles driven distance to and from the airport Los Angeles - Los Angeles Intl Airport
DFW up to 70 miles driven distance to and from the airport Dallas - FT Worth Intl Airport
SFO up to 60 miles driven distance to and from the airport San Francisco - San Francisco Intl Airport

 

Terms and conditions

Etihad Chauffeur service is available to the following guests

1.     Guests holding tickets with confirmed reservations in First or Business Class. 

2.     Etihad Chauffeur is available to Etihad Guest members redeeming their miles on First and Business class.

3.     Guests travelling on Etihad Airways operated flights (although holding other airline tickets), are eligible for the  Etihad Chauffeur service. 

Etihad Chauffeur is not available for the following:

·         The service is not available to guests who are waitlisted, in transit or those collecting tickets on departure.

·         The Etihad Chauffeur service can only be used by  travellers  who have a corresponding arriving or departing flight on the same day. The service cannot be availed on any other day for any reason.

·         Etihad Chauffeur is not available to Unaccompanied Minors (UM). 

·         Etihad Chauffeur service must be booked at least 24 hours in advance of travel. Service will not be confirmed for bookings made within 24 hours. Service cannot be arranged for guests on arrival at  airport without prior bookings.

·         Etihad Chauffeur operates within specific distances of all destinations where offered.  If the service requested exceeds the specified mileage limits in any given city, guests are required to pay for the excess mileage at the locally applicable rates. All charges for excess mileage should be settled by guests directly with the chauffeur. 

·         If a guest fails to cancel an Etihad Chauffeur booking and the chauffeur arrives at the appointed time and place only to be sent away, this will be termed as “No Show". The service cannot be rebooked for a future date in conjunction with the same ticket. 

·         Etihad Chauffeur services are provided by third party service providers. Etihad has no liability for loss, personal injury or death incurred during the use of such facilities and services unless such loss, personal injury or death is / are caused solely by Etihad negligence.

·         The Etihad Chauffeur service may be restricted on some special  promotional fare tickets. Please check with your travel agent or with the Etihad Airways office at the time of your booking.

·         Etihad Chauffeur is not available for use with complimentary tickets or complimentary upgrades from Economy to Business and/or First Class. 

·         Guests must adhere to the pick-up times given to them. The pick-up time is neither flexible nor negotiable. Drivers will wait for a maximum of 20 minutes, after which the driver will advise the guest and promptly be released for the next assignment.

·         Etihad Chauffeur service is not available to guests travelling on codeshare flights not operated by Etihad Airways.

 

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